We are getting the same issue of it opening up but only showing a white screen as a preview if you hover over Nitro and when trying to use the windows key left/right arrow nothing is happening. Having an issue on RDS with this, user is unable to open PDF's regardless of what server they are on. Thank you and I look forward to hearing back from you. If above doesn't help, what build of Nitro Pro are you working with? You can go to Control Panel > Programs and Features (format is 13.X.X.X, e.g. ![]() Press the Windows key + Left/Right arrow until Nitro Pro appears. If not fixed after rebooting, focus on Nitro Pro by clicking on it on the Taskbar.ģ. When Nitro Pro is opened on a monitor that is later disconnected, it won't default to a current "active" display which causes Nitro Pro to display on the missing monitor. This is a common scenario when multiple monitors are being used. ![]() Thank you for reaching out to us through our Community Forums!
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